
Imagine a channel where you could give the office team a heads-up when a customer is arriving for a meeting, so the team can prepare a conference room and food and beverages. Submitters can use Workflow Builder to launch a standardized form, which, once completed, is sent into channels or direct messages for review. Since introducing Workflow Builder in Slack, we’ve used it for dozens of channels dedicated to fielding requests, like asking the IT team for help, or notifying the PR team that an interview request needs review. Designing message workflows for requests and approvals It’s easy for anyone in the company to scan the feed of new sales, get a handle on the team’s output and celebrate wins.

In Slack’s companywide #sales channel, our team celebrates every major contract with a summary of data, including deal size, company details, shoutouts to employees who helped and lessons from the process. You can use the same principle for teamwide announcements. These updates are often loaded with information, so a combination of emoji and bolded titles can help break up the wall of text into digestible chunks. Imagine that every Monday morning, your internal communications team posts to an organization-wide channel highlighting notable things happening that week, such as learning opportunities or open benefits enrollment. Writing companywide announcements in SlackĬompanywide announcement channels are another place where subtle design cues can make your messages more intuitive and easier to read. Managers can quickly see which tasks need additional resources to move forward, and which are on time. For example, a project that’s nearing completion gets a 🔵 as its bullet, a task in progress gets a ⚪️ and any projects struggling with blockers get a 🔴. You can also use emoji to indicate the status of items on lists.

Using simple bullet points or emoji, the result is a clean, scannable list that a manager can review quickly when needed. You can also ask for weekly reflections to share successes or lessons learned. Slack’s content team uses the command /remind #team-editorialĪt 9:45am every weekday Hey What’s on today? to prompt us each morning to post updates on our current projects.

It’s a great way to keep everyone informed and maintain visibility for the whole team.

Clean message formatting for easy standupsįor small teams at any organization, it’s useful to have a public channel for the group to communicate about work and post daily updates (the latter replaces time-consuming, in-person standup meetings). This will hide the text formatting toolbar when you’re crafting a message. If so, go to Preferences > Advanced > Input options, where you can select Format messages with markup.
